Employment

Thank you for your employment interest in Mast General Store. We have been a part of Western North Carolina since 1883 and carry on the traditions of an old country general store in all of our North Carolina mountain locations, which include Valle Crucis, Boone, Waynesville, Hendersonville, Asheville, Winston-Salem, as well as Greenville and Columbia, South Carolina, Knoxville, Tennessee, and Roanoke, Virginia.

The Mast Store is different from most any other retail stores in several ways. We are extending a legacy, particularly in our Valle Crucis locations, of customer service and neighborliness that isn't typically found today. Our stores are usually located in buildings that are unique in architecture and history and have stories of their own to tell, so for that reason we also consider ourselves to be in the "entertainment business."

If you enjoy working with people as a part of a team, having fun at work, learning about new products and sharing your knowledge with others, being creative, honoring commitments and exhibiting responsibility, then we'd like to talk with you about the Mast General Store.

Each year we have a number of jobs available on a seasonal basis in all locations from May through early January. Most of these positions are front-line customer service personnel involved in meeting our guests' needs during their visit with us in the stores. Even though we prefer to promote from within for our management level openings, at times we do search outside of the company. These positions, when available, will be listed with specific requirements.

Your application will be kept for a period of 30 days. If positions open up that you would be qualified for, it will be reviewed. After this time period expires, you will need to re-apply for any positions of interest.

Mast General Store is an equal opportunity employer.

 

 

 

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job postings

ASHEVILLE, NC: PART-TIME SALES ASSOCIATES

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POSITION: PART TIME SALES ASSOCIATES
LOCATION: ASHEVILLE, NC
AVAILABLE:  IMMEDIATELY
CONTACT: JOEY FUSELER

apply for this position

Mast General Store is a values-driven organization that fosters an environment where employees are encouraged and supported to do their personal best.  The company strives to be a part of the greater community by getting involved and giving back.  Mast General Store actively supports many causes relating to human needs, arts, education, conservation, and preservation.  Carrying on the traditions of a general store includes helping our neighbors!

The Mast General Store in Asheville, NC is now hiring part-time Sales Associates for all departments. Applicants must be outgoing, energetic, and have good communication skills. Previous retail experience preferred. Open availability is required.

Part-time benefits include PTO at 6 months and employee discounts.

Please complete online application by March 31, 2024.  No phone calls, please.

Mast General Store®, Inc is an equal opportunity employer that is committed to diversity and inclusion in the workplace.

Home Office in Valle Crucis: Ecommerce Support Associate

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POSITION: ECOMMERCE SUPPORT ASSOCIATE
LOCATION: VALLE CRUCIS, NC
AVAILABLE:  IMMEDIATELY
CONTACT:  TROY MARTIN

apply for this position

Mast General Store is a values driven organization that fosters an environment where employees are encouraged and supported to do their personal best.  The company strives to be a part of the greater community by getting involved and giving back.  Mast General Store actively supports many causes relating to human needs, arts/education and conservation/preservation.  Carrying on the traditions of a general store includes helping our neighbors!

The Mast General Store Ecommerce Department is now hiring an Ecommerce Support Associate. Applicants must be outgoing, energetic and have good communication skills.  Open availability required. 

Some of the essential duties and responsibilities of the Ecommerce Support Associate include:

  • Understands Mast in its entirety: Mission, Vision, and Service Statements, along with the history, image and culture.
  • Answers customer service calls, emails, and chats in a timely manner while exemplifying Mast customer care.
  • Determines how best to help guests from conversation, and implements assistance – such as returning product(s), exchanging product(s), assisting with shipping, etc.
  • Provides support and assistance to our stores during fulfillment process; reassigns fulfillment items to stores depending on stock.
  • Facilitates returns and exchanges within the inventory management system and coordinates activities with the stores.
  • Communicates website and system errors.
  • Assists product onboarding team.

 Some of the characteristics of an Ecommerce Support Associate include:

  • Must work effectively as a team member, be a strong leader and have excellent organizational skills. 
  • Demonstrates professionalism in work, dress, language and behavior.
  • Is dedicated to learning from others, sharing information and asking questions.
  • Exudes a positive attitude and sustains positive energy throughout the day.

Full benefit package includes health, life and disability insurance, wellness reimbursements, discounts, bonus and incentive programs and 401(k) Plan and Employee Stock Ownership Plan.

Please complete online application by April 8th, 2024.  No phone calls please.

Mast General Store®, Inc is an equal opportunity employer that is committed to diversity and inclusion in the workplace.

Waynesville Part Time Sales Associate

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POSITION: Part-Time Sales Associates
LOCATION: Waynesville, NC
AVAILABLE:  Immediately
CONTACT: Bridget Shaughnessy

apply for this position

The Mast General Store in Waynesville, NC  is now hiring Part-Time Sales Associates for All departments.  Applicants must be outgoing, energetic, and have good communication skills. Previous retail experience preferred. Open availability is required.  

Part-time benefits include PTO at 6 months and employee discounts.

Please complete online application by April 30, 2024. No phone calls, please.

Mast General Store is a values-driven organization that fosters an environment where employees are encouraged and supported to do their personal best.  The company strives to be a part of the greater community by getting involved and giving back.  Mast General Store actively supports many causes relating to human needs, arts/education, conservation, and preservation.  Carrying on the traditions of a general store includes helping our neighbors!

Mast General Store®, Inc is an equal opportunity employer that is committed to diversity and inclusion in the workplace.

Boone Part-Time Sales Associate

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POSITION: PART-TIME SALES ASSOCIATES
LOCATION: BOONE, NC
AVAILABLE:  IMMEDIATELY
CONTACT: KENDRA SINK

apply for this position


Mast General Store is a values-driven organization that fosters an environment where employees are encouraged and supported to do their personal best.  The company strives to be a part of the greater community by getting involved and giving back.  Mast General Store actively supports many causes relating to human needs, arts/education, conservation, and preservation.  Carrying on the traditions of a general store includes helping our neighbors!

The Mast General Store in Boone, NC is now hiring Part-Time Sales Associates for all departments.  Applicants must be outgoing, energetic, and have good communication skills. Previous retail experience preferred. Open summer availability is required.  

Part-time benefits include PTO at 6 months and employee discounts.

Please complete online application by April 19th, 2024. No phone calls please.

Mast General Store®, Inc is an equal opportunity employer that is committed to diversity and inclusion in the workplace.

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